We are delighted to inform you that FICCI Quality Forum (FQF) is conducting IRCA UK Approved ISO 9001:2015 Quality Management System (QMS) Auditor/Lead Auditor Training Program as per the details below:
INTRODUCTION |
- IRCA and the Auditor Registration Scheme
- Auditor Codes of Conduct
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AN OVERVIEW OF QUALITY MANAGEMENT |
- Standards, Principle and Definition
- Accreditation, Certification and type of Audit
- Purpose of Annex SL
Exercises and Group Discussion on above |
THE REQUIREMENTS OF ISO 9001 EXPLAINED |
- Scope Exclusion
- Context of organisation
- Leadership
- Planning
- Resources – Infrastructure, Environment for operation and Monitoring & Measurement
- Competence, Awareness & Communication
- Documented Information
- Operation planning & Control
- Designing & Development
- Performance Evaluation
- Improvement
Exercises and Group Discussion on above |
QUALITY AUDITING |
- What is an Audit and why are Audits necessary?
- The Audit Process
- Auditing in relation to the “Process approach”
- ISO 19011 and auditor competence
Exercises and Group Discussion on above |
THE ASSESSMENT PROCESS |
- Initial Contact
- Pre-Assessment Visits
- Document Review
- Initial Preparation
- Development of the Assessment Schedule
- Communication
- Detailed Planning
- The On-Site Assessment
- Opening Meeting
- Audit Conduct
- Evaluating Results
- Closing Meeting
- Corrective Action
- Formal Report
- Follow-Up and Surveillance Visits
Exercises and Group Discussion on above |
AUDIT TOOLS & TECHNIQUES |
- Detailed Planning & Check List development
- Searching for Evidence
- Conducting Interview and Asking Questions
- Auditor and Auditee Tactics
- Recording the Results
Exercises and Group Discussion on above |